FAQs

Yes, all our artworks are 100% original and handmade, including paintings and calligraphy pieces created by professional artists.

Yes, we specialize in custom-made artworks. You can share your ideas, references, or requirements, and we will create a piece tailored to your vision.

Yes, for custom orders, we will share a preview image for your approval before dispatching the original artwork.

Yes, minor revisions can be requested before final approval. Once approved, the artwork will be prepared for delivery.

For custom artworks, the remaining balance must be paid before dispatch of the original painting.

Yes, we provide free premium shipping across the UAE, with secure packaging for all artworks.

We use high-quality, protective packaging, including reinforced materials and wooden crates for high-value pieces.

• Ready artworks: 2–5 business days
• Custom artworks: Based on project timeline (we will inform you in advance)

Yes, international delivery is available upon request with secure packaging and insurance.

Due to the nature of original and custom art, returns and refunds are generally not accepted, except in cases of damage or errors.

Please contact us within 24 hours with photos. We will arrange a replacement or suitable solution.

Yes, framing options are available based on your preference and artwork style. Additional charges apply for framing paintings.

You can reach us through our website, email, or official contact channels for any inquiries.